Wednesday, June 3, 2015

How to Handle Customer Complaints with Two Little Words

(Disclaimer: This blog post is a little different for me because it has a bad word in it. Several of them, actually. I used little ***’s instead of actually saying the word, but even so, my friend, Kevin, said it was edgy for me. I don’t want to be edgy. I don’t want people to read [...]

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